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easyRights Agent

Do you need comprehensive, quick, and easy information to access certain

services (e.g. asylum process)?

  • Make sure you have Telegram app, from Google Play on Android or App Store on Iphone, installed on your phone.

  • Use the easyRights Agent or scan the above QR code to obtain the info you need. The below apps are integrated into the easyRights Agent and can be used and accessed depending on the services chosen through the Agent.

  • The easyRights Agent is a text-based support agent designed to help (im)migrants more easily access crucial services by cutting through public services bureaucracy to only extract the exact information and forms they need.  To use the app (Im)migrants will follow just 3 steps:

    • Step 1: choose country – filters actions based on specific country services and laws

    • Step 2: select action – selects the service area the im(migrant) needs, e.g., residency permit, family reunification, income support, housing, in different local actions

    • Step 3: creation – automated Artificial Intelligence processing capabilities extract from the country service portals the main requirements (HOW, WHERE, WHEN) needed to access the service.

  • As a result, the (im)migrant is quickly presented with the direct web link to the service application to be filled, or the address of the office to visit without having to search lots of confusing websites themselves. Saving time and cost for all.  Support services offered alongside include service mediation, vocabulary training, and pronunciation training.

                                                 Capeesh Language Training - Provides language training courses with terms targeted                                                     toward specific services.

                                                  CALST Pronunciation Training - Helps pronounce some challenging sounds that                                                              sometimes hamper communication. Pronunciation training is available for English,                                                          Greek, Italian, Spanish and Norwegian.

Capeesh Language Training and CALST Pronunciation Training are topic-specific language courses in a mobile application to teach the specific language required for handling the administrative steps. Furthermore, the apps have interactive exercises for learning and practicing pronunciation of complex terms, as well as improving general pronunciation, tailored to a user’s native language. The pronunciation training will help migrants learn to pronounce important service-related words correctly, achieve a sense of familiarity and self-confidence whilst on the website and converse with the service providers.

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