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Towards a New Standard - Mediation Grammar

Mediation Grammar is a collection of minimum requirements for enforcing the informational rights of foreign (non-EU) immigrants, asylum seekers, and refugees legally entitled to stay in the territory of a Member State of the European Union. easyRigths' aim is to advance the Mediation Grammar to become a standard by the end of the project.

For more details on the Mediation Grammar, you can download and read our flyers.  


European Committee for Standardization (CEN) Workshop


Under the scope of the easyRights project, a series of meetings (named CEN Workshop) will Kick Off on the 14th of September 2022. These meetings are part of making the Mediation Grammar a standard and everybody is welcome to join and have a say.

During the CEN Workshop, the Mediation Grammar will be tested against the requirements of the major stakeholders involved in migrant integration policies and actions. While the proposed approach can probably be generalized to other user groups (such as citizens who are not knowledgeable of the legal and administrative jargon, despite being fluent in the native language of the host country), the standard and therefore the scope of the CEN Workshop is conceived of to be applicable to the domain of public services to refugees, asylum seekers and regular immigrants, which represent the cases more evidently showing a need for measurement and standardization of existing service delivery modes, in light of the wide range of alternative configurations of user/provider interaction that exist at the moment in the various service locations.

The planned CEN Workshop Agreement will provide a user-centered summative and formative testing methodology for public sector bodies and agencies willing to measure the extent to which local public service delivery (including offline and online modes) empowers refugees and regular immigrants in the fulfillment of their integration goals
and in so doing, ultimately enables a full exercise of their acknowledged citizenship rights.

This methodology can be implemented irrespective of the way a public service is delivered, but it is also neutral with respect to the various possible ways a public body or agency is organized to provide a service (i.e. with or without the mediation of cultural facilitators or with a partial or total support of information and communication technologies).

The draft project plan, the agenda of the workshop, and the comments form can be found on the CEN website.


  • 1st CEN workshop 14th of September 2022. Click here to download the agenda. Meeting link.

  • 2nd CEN workshop 21st of October from 15:30 - 17:30 CET. Click here to download the agenda. Meeting link.

  • 3rd CEN workshop 5th of December from 15:30 - 17:30 CET. Click here to download the agenda. Meeting link.

  • 4th CEN workshop 21st of February from 14:30 - 16:30 CET. Click here to download the agenda. Meeting link.

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